HMRC makes it an ‘appy new year for jobseekers
By Sarah Wood | 12th January 2024
People looking for a new job can save time in 2024 with an app from the HMRC.
The new year is a popular time to change job and 1.2 million people a month are already saving time with the HMRC app.
The app, which was opened over 80 million times in 2023, allows people to quickly find their employment history and National Insurance number to pass on to a new employer.
With just a few taps, customers have downloaded their employment details almost 200,000 times via the app during 2023.
But HMRC still receives around three million calls a year, with people waiting on hold for information they could quickly access digitally at a time and place to suit them.
During January, when HMRC's helpline experiences a surge in enquiries about employment history, the organisation is encouraging customers to download the free HMRC app instead. It provides secure access to personal tax affairs, saving an unnecessary phone call and a potential long wait listening to hold music.
Nigel Huddleston MP, financial secretary to the Treasury, said: "When people apply for a job, the last thing they want to be doing is wasting time on the phone to HMRC to find their National Insurance number or tax code, which is why I encourage jobseekers to save themselves effort and start using HMRC's app."
Myrtle Lloyd, HMRC's director general of customer services, said: "With the new year bringing new opportunities and career aspirations for many, our app is a great way to securely access your tax code, National Insurance number and employment details - information a new employer may ask for."
App users will need to create an account, or sign in if they already have one, to access their personal information. The app will guide users through the process of setting up an account.
Users can download and print information like employment history, salary information and tax code through the app within seconds, eliminating the need to call HMRC to ask for it or to be sent in the post.
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