Preventing a breakdown in communication
By Sarah Wood | 17th August 2018
Few things strike fear into the heart of a business owner more than a breakdown in their communication systems cutting them off from their customers.
Moving headquarters has huge potential for sleepless nights, but sometimes needs must and that is exactly what Petticoat Management Team Ltd decided to do.
For the payroll bureau services firm, which also offers back office systems and admin predominantly for the hospitality industry, a breakdown in its systems would be devastating.
Luckily for Amanda Bushell, the boss of the family firm, the move from its Gloucester office to Stonehouse was seamless, because of her service provider.
Amanda said: "We have worked with Lister Communication for many years and found the company very knowledgeable and offering an excellent service.
"When we relocated to our new offices they offered a very competitive price and we are really impressed with the process from start to finish. They engaged with us every step of the way ensuring we were happy and fully understood the system."
Rob Lister, a director at Stonehouse-based Lister Unified Communications, said the job had involved a complete relocation of the company and some tight deadlines it could simply not miss.
"We provided high performance internet access - with a 1GB private ethernet circuit to ensure ample bandwidth.
"This was also about forward planning for their business. The capacity will allow the company to continue to evolve and for us to help with cloud services and IT support."
The package also included back-up fibre broadband, relocating the communications room, removing and re-installing VoIP cloud phone system, being on hand for the first morning to support staff with the move and much more.
Lister is one of the largest telecommunications providers in the region and looks after around 1,500 clients across the UK.
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