Housing association Bromford shuts down systems after cyber attack
By Laura Enfield | 1st August 2022
Housing association Bromford has been the target of a cyber attack.
The company, which has tenants in Gloucestershire, shut down its systems earlier this week after it discovered someone had tried to access them.
Bromford has 40,000 homes across central and south west England and provides services for around 90,000 people.
The attacks means it has been forced to delay customers moving into their new homes, cancel appointments with tenants and limit the advice it gives out.
Yesterday, the company said an investigation has found no evidence the hackers had been successful.
Robert Nettleton, Bromford chief executive, said on Friday (August 1): "Over the past couple of days we've been working extremely hard with our partners and I'm please to say we found no evidence of a data breach. We are now working to return to normal in a safe and controlled manner.
"Please remember all our neighborhood coaches, income colleagues and support workers are here to work with you and help you via phone, text or in person or live chat.
"I want to thank all of our customers, partners and suppliers for your patience and understanding over these past few days, which have been anything but ideal."
Bromford's finding a home website and customer portal remain temporarily unavailable.
Emergencies can still be reported on 0330 1234 034.
See all the updates here
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