A major housebuilder says it has set aside a further £3.5 million to deal with complaints from customers over its homes.

Bovis Homes, which has a regional centre at Bishop's Cleeve, says in a trading up date that it is making good progress addressing a high level of customer issues.

The company said: "Following the CEO's review of the business, the group has taken a further £3.5million of provision in the first half, taking the total one-off costs related to these legacy issues to £10.5million, of which £7.0million was provided for in 2016.

"This further provision will ensure we are fully resourced to complete the works identified as swiftly as possible whilst at the same time delivering the appropriate high level of service to our new customers.

" We are confident that all legacy issues are now identified and that where possible these issues will be fully dealt with and the related costs incurred during this financial year."

Bovis Homes Group chief executive officer Greg Fitzgerald, Group CEO said: "The trading performance in the first half of our financial year is in-line with management expectations. In the past 11 weeks I have spent a good amount of time with each of our operating regions, visited 85 sites and met the vast majority of our people.

" We continue to identify and implement operational improvements and I am very confident we can deliver a successful turnaround, returning Bovis Homes to being a leading UK housebuilder. I look forward to providing an update on the Group's strategy with the presentation of our half year results in September."