Gloucester-based Holloway Friendly has announced two changes to its senior team, as it builds for the future.

Mark Allen has joined the society as chief financial officer/ chief risk officer (CFO/CRO) designate. Mark is a qualified actuary and has held senior finance and risk roles with Skandia Group (now Quilter), Phoenix, HSBC Life, Black Rock and, most recently, B&CE.

Allen has been appointed to replace Paul Harwood (CFO and CRO), who leaves the society this month for a new opportunity, after five successful years establishing and leading the finance, actuarial, risk and compliance functions at the society.

Holloway Friendly has created a new role of chief operating officer and current director of operations, Suzy Esson, will take on the role, which will focus on the successful delivery of its operating and strategic plans. The new role will see Esson lead the IT and change functions, in addition to her existing responsibilities of leading the operations and HR functions.

Stuart Tragheim, Holloway CEO, said: "I'd like to thank Paul for everything he has done over the last five years. He has been instrumental in helping modernise and is handing over a very different society to the one he joined.

"I'm very much looking forward to working with Mark and Suzy in their new roles, as we continue to focus on delivering excellent value and service to our members and advisers."

Suzy Esson, COO, said: "I'm incredibly excited to help lead the company to its next phase of innovation, together with operational excellence and a continued focus on our members."

Mark Allen, CFO/ CRO, said: "I'm delighted to be joining Holloway. It has exciting plans for the future and I'm very much looking forward to helping the society achieve its objectives to grow membership and expand the product offering."