VIDEO Punchline Talks: Business author Geoff Burch
Business guru, author and TV presenter Geoff Burch is this week's guest in the Punchline Talks hot seat.
Punchline-Gloucester.com editor Mark Owen caught up with the sales and customer service expert.
He talks about his background in Gloucestershire and how a friend's intervention saw him start speaking about business which has seen him write books and appear around the world.
And he discusses how he approaches helping failed businesses, rewarding company heroes, being honest with advice - and taking it on the chin.
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