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Gloucestershire Business News

Tasty six months for Hotel Chocolat

British chocolatier and cocoa grower Hotel Chocolat has posted its interim results for the 26 weeks ending December 27, with strong sales growth across its UK, US and Japanese markets.

Revenues at the company, which has stores in Gloucester Quays and Cheltenham, rose by 11 per cent to £101.9 million. Profit before tax increased by three per cent to £15.5 million.

UK sales also rose by 12 per cent, which the brand said was driven by online growth offsetting the reduction in physical retail sales due to temporary lockdown closures.

Hotel Chocolat increased its workforce by 130 jobs during the period and said its UK customer base grew by 38 per cent.

It also said it had made good progress on its sustainable business goals, which included an increase in the proportion of recyclable packaging to 93 per cent.

Angus Thirlwell, co-founder and CEO of Hotel Chocolat, said: "The Hotel Chocolat brand stayed strong during a difficult period for all of us. We certainly kept the chocolate flowing thanks to our online capabilities and multichannel expertise.

"We recorded superb results in the UK, USA and Japan despite Covid-19 restrictions affecting all our physical locations. We achieved sales growth during those periods when all UK physical locations were closed, demonstrating the brand's appeal to our loyal customers, and our flexible business model.

"We look forward to building the Hotel Chocolat brand further as we move closer to our goal of becoming the leading global direct-to-consumer premium chocolate brand."

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