Skip navigation

Gloucestershire Business News

Supermarkets not enforcing mask mandate

Major supermarkets are not enforcing the mask wearing introduced by government in response to reported cases of a new Covid variant.

Tesco, Aldi, Lidl and Iceland are among stores that are taking a light touch and not challenging customers.

The renewed face mandate was introduced on Tuesday, but the British Retail Consortium says staff need to be protected from potential conflict.

Helen Dickinson, chief executive of the British Retail Consortium, said: "Retailers will be communicating the new rules on face coverings in England through in-store signage and other channels. However, it is vital that we do not place hardworking retail staff in harm's way, and enforcement of face coverings must remain the duty of the authorities."

A spokesman for Lidl said: "We can confirm that we will continue to follow government guidance regarding the wearing of face coverings, and that the enforcement is the responsibility of the authorities. But we will continue to encourage mask wearing through our customer communication."

The Co-op's policy director Paul Gerrard told BBC Radio that while the retailer would put up signs, staff would not refuse to serve customers who were not wearing a mask.

A spokesperson for Co-op, added: "Our priority is to provide a safe shopping and working environment for our customers and colleagues, throughout the pandemic we have followed all official face covering guidelines from the UK Government and Governments in Northern Ireland, Scotland and Wales."

Supermarkets are required to ensure all customers can access stores, including those with visible and invisible disabilities, which means they may not be able to wear a face covering.

To encourage compliance with the government regulations, prominent reminders are in place to remind customers that it is mandatory to wear a face covering in store unless they are exempt.

Related Articles

Coronavirus LIVE Updates: The latest news from across Gloucestershire on Friday, January 21 Image

Coronavirus LIVE Updates: The latest news from across Gloucestershire on Friday, January 21

The ongoing coronavirus situation is changing by the hour with announcements being made about businesses and services that are being forced to adapt and change.

Gloucester City Council computer hack could take months to fix Image

Gloucester City Council computer hack could take months to fix

Gloucester businesses using council services could face months of disruption after a cyber attack knocked out parts of the computer system.


Green energy battle generates more heat Image

Green energy battle generates more heat

Dale Vince, the CEO of Stroud-based Ecotricity, has accused rival Good Energy of ‘underhand’ tactics after the firm sold its windmills and solar farms.




Plans approved for two new high-end Cheltenham homes Image

Plans approved for two new high-end Cheltenham homes

Architectural practice Coombes everitt has been granted planning permission by Cheltenham Borough Council for two new homes.

Copyright 2022 Moose Partnership Ltd. All rights reserved. Reproduction of any content is strictly forbidden without prior permission.