Shipping to Europe "very, very complicated" says ProCook boss
By Rob Freeman | 8th January 2021
The founder of a Gloucester cookware firm has labelled the tariff-free description of the Brexit trade deal as "a misnomer".
And Daniel O'Neill, managing director of ProCook, described the situation as "very, very complicated".
ProCook ships to France, Germany and through Amazon and he said the new year has brought more confusion since the end of the transition period.
Talking as part of the Punchline Friday Business Briefing panel, he said: "There are thousands of parcels stuck at customs because the paperwork is not complete and it's a bit of a mess.
"It's only tariff-free if it originates in that country and in a global economy, things don't originate in that country.
"We've now got to pay tariffs on all exports to Europe."
Parcels firm DPD has suspended some services while it looks to sort out issues, while Marks & Spencer today became the latest company to warn of the increase in export costs and administrative burden.
The retail chain said tariffs will "significantly impact our businesses" in Ireland, France and the Czech Republic.
Orders from the online fashion retailer Asos' UK site can no longer be delivered to Europe while Debenhams said it was unable to deliver to the Republic of Ireland.
John Lewis has ended international deliveries although it said the move was to concentrate on the domestic market.
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