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Gloucestershire Business News

County homeseller bags nine UK awards

A Gloucestershire estate agency with offices across the county has scooped a total of nine top industry awards for its work.

And with regional offices including Gloucester, Worcester and Stroud, The Property Centre's Cheltenham operation won the title of Best Estate Agency Office in the UK at this year's ESTAS Awards, which recognise excellence in estate agency based on actual feedback and reviews from end users.

It was a bumper year for The Property Centre team who came away with awards including Gold for Best Regional Group in the UK in recognition of the high standard of customer service provided by their nine offices in Gloucester, Cheltenham, Stroud and Worcester.

ESTAS regional and national winners were announced at the latest annual ceremony at the Grosvenor House Hotel in London, with the awards presented by TV presenter Phil Spencer.

The Property Centre's Cheltenham branch also secured gold for Best Estate Agency Group in the Southern Region, while further accolades included silver awards for the Quedgeley and Worcester branches in their respective regional categories. The Property Centre's Gloucestershire network also claimed the Best In County title.

Simon Trippett, company partner at The Property Centre said: "To win so many awards is an incredible achievement. For our Cheltenham office to be ranked the Best Estate Agency Office in the whole of the UK, for The Property Centre to be ranked the Best Estate Agency Group throughout the UK and for us to pick up both Gold and Silver for the Southern and West Midlands regions is nothing short of phenomenal.

"We wouldn't have received these awards if it wasn't for all the hard work and dedication of our staff. The exceptional service that they all provide, day in and day out, is why we were so victorious at the ESTAS and is a testament to the way the whole team go above and beyond for our customers."

The ESTAS marked its 21st anniversary this year and honours the best agents, conveyancers, and mortgage brokers in the UK. Top prizes are awarded based on service ratings achieved via customer reviews submitted to the ESTAS platform; house buyers give reviews at the end of their moving experience and ESTAS monitors service ratings over 12 months giving an overview of the standard of service delivered.

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