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Gloucestershire Business News

Hotels expert gives students insight into client care

Cotswolds hotels expert Peter Brunt of Colliers International has given sandwich year students an insight into successful client care.

South West Regional hotels director Peter has worked in the hospitality sector for more than 30 years, and is experience at selling boutique hotels, Bed & Breakfasts, and country pubs across the Cotswolds.

Many of his sales and leases are off-market deals. Sales made public in the last 12 months have included The Dial House Hotel in Bourton-on-the-Water; the Swan Inn at Ascott-under-Wychwood; the Inn for All Seasons near Burford; the Horse and Groom at Upper Oddington and Number Four at Stow.

Colliers International head of office Tim Davies, suggested that he deliver a talk on how best to look after future clients to four students from the University of the West of England, who have completed their second year of studies and will be spending the next year working with various teams at the firm's Bristol office.

Tim said: "A great personal relationship with the client is key to a successful - and lasting - business relationship, and Peter Brunt is recognised throughout the industry as a confident communicator and highly-able practitioner of his craft.

"The opportunity to gain advice from a respected industry expert such as Peter is just part of the top-quality training that is one of the great strengths of Colliers International, and which we are pleased to offer to students as part of their experience of working within a leading global commercial property company."

Peter, who lives in Cheltenham, added: "An outstanding client relationship is at the core of every business transaction.

"I've bought and sold several properties for the same client and they wouldn't have called me back if we hadn't achieved a great working partnership from the very first meeting.

"I was pleased to be asked to give our sandwich year students a few insights into how best to look after their future clients, and the importance of understanding what they are about and what they are looking for.

"I've found an open and honest approach is the best policy - even if it is not always what the client wants to hear."

The Bristol office of Colliers International has taken on a record four sandwich students this year.

Picture: Peter Brunt (centre) with the sandwich year students.

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