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Gloucestershire Business News

Homelessness charity opening new shop in Cheltenham

Homelessness charity Emmaus Gloucestershire is set to return to Cheltenham with a new second-hand shop in the former Natwest building on Bath Road.

Emmaus Gloucestershire provides accommodation, work opportunities, tailored support and funded training to people who have experienced homelessness, poverty and social exclusion.

The new Emmaus shop at 147-151 Bath Road will open later this year - opening date to be confirmed - marking a return to Cheltenham after its shop on Henrietta Street closed in 2021.

The charity's work is funded by collecting and selling donated items in four shops - a large superstore in Gloucester, two shops in Nailsworth and one in Stroud, alongside an eBay store. Those supported by Emmaus, known as companions, help to run the shops to gain work experience and new skills.

Sara, who is currently being supported by Emmaus Gloucestershire, helps to run the charity's eBay store based out of its Gloucester site. Once Emmaus opens in Cheltenham, Sara will instead be working from the new shop.

Sara said: "Emmaus Gloucestershire has been a real life-saver. It provides me with secure and safe accommodation and meaningful work. In the last two years working in the e-commerce department, I have acquired new transferable skills, been given new responsibilities and have always been treated with respect and kindness.

"I'm looking forward to moving to the Cheltenham shop, meeting new people and continuing to help our charity to be able to support other individuals who have found themselves in a similar position to myself."

Similar to its other shops, the Emmaus shop in Cheltenham will sell furniture, household goods, electrical appliances, clothing, books, bric-a-brac, and much more. Emmaus will also focus on stocking upcycled furniture, exclusive to its Cheltenham location.

The charity is currently refurbishing the premises and is calling for furniture donations to collect stock ahead of its official opening. For large furniture donations, Emmaus offers a free collection by enquiring on its website. Smaller items can be saved until the shop is open or dropped off at any Emmaus shop in Gloucester, Nailsworth or Stroud.

The charity is also accepting volunteer applications from anyone interested in helping to sort donated items, provide customer service, work on the till, or join the van crew as a volunteer driver or driver's mate. Volunteer roles are flexible, ranging from four hours per week to full time.

Malcolm Pitt, business manager at Emmaus Gloucestershire, said: "We are delighted to be bringing Emmaus Gloucestershire back to Cheltenham after three years and we are looking forward to welcoming old and new customers alike.

"Expanding to open our fifth shop means that we can generate more income for our homelessness charity, provide our companions with more work opportunities and offer a fantastic range of high-quality second-hand items at affordable prices for Cheltenham residents. If anyone can help by donating items or volunteering, please do get in touch with us."

To register your interest in volunteering at Emmaus Gloucestershire's new Cheltenham shop, contact 

To keep up to date with Emmaus Gloucestershire's new Cheltenham shop, follow the charity on Facebook or Instagram.

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