One of Gloucester's longest-standing law firms are hoping to be crowned as one of the best conveyancing firms in the country.

Tayntons have been shortlisted for 'Regional Conveyancing Firm of the Year (Wales and West Midlands)' at the prestigious Law Firm Services Awards.

The Tayntons team will be going up against three other national firms at a gala awards ceremony at the Vox Centre in Birmingham on Wednesday, September 18.

Managing partner Andrew Ollerenshaw said that the nomination was a reward for the hard work of the Tayntons Residential Property Team.

"These national awards reward the best customer service among the UK's conveyancing firms," Mr Ollerenshaw said.

"We underwent a rigorous four-stage judging process involving an initial assessment, mystery shopping exercise, extensive interview and compliance quiz."

"It is great to be recognised for our hard work, dedication to clients' transactions and knowledge and ability in this fast paced and highly competitive environment."

Over the past year, the Residential Property Team have introduced a number of new initiatives aimed at offering first-class customer service.

A new client newsletter has been launched and all conveyancing letters have been refreshed to include step-by-step buying and selling guides.

The aim is to offer clear and jargon free information on all documentation to show the client how the conveyancing process is handled.

An online quoting system has also been introduced which allows clients to quickly and easily process information online and receive an instant quote by e-mail.

Tayntons want to ensure that all their clients feel that they have been given the utmost importance and care.

Mr Ollerenshaw added: "At Tayntons we believe the key to our longevity and success over the last 160 years is not only down to our ability to adapt and keep ahead of our fast paced environment, but also the approachable and reassuring nature of our staff."

"Our conveyancers are all highly-trained and continue to develop their skills and understanding of conveyancing by attending regular training and seminars where appropriate."

"We understand that the conveyancing process is a stressful time and our aim is to help alleviate the stress from our clients."

For more information about Tayntons conveyancing services or to obtain an online quote, visit www.tayntons.co.uk  or call 0800 158 4147.