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Gloucestershire Business News

Extra charge introduced for millions of Amazon Prime members

Amazon will start charging Prime members for same-day delivery on some orders from next month.

The online giant said customers eligible for same-day delivery will now be charged an extra £1.99 for orders under £20, a perk that used to be included in the monthly subscription price.

Thousands of Prime shoppers received the email last week which outlines the extra cost for the retailer's same-day service, available on selected items if ordered before 1pm.

Any customer who spends less than £20 will now be charged for the service, despite paying £8.99 a month for Prime delivery.

Amazon said in its email: "Same-day delivery can be selected at checkout, but there will be a fee of £1.99 per delivery for orders under £20.

"The fee for customers who are not Prime members will remain £5.99."

The change will apply from September 18, 2023.

Prime members who spend over £20 will continue to get free same-day delivery if it's available on their order.

The mail added: "We hope you continue to enjoy your many shopping and entertainment Prime benefits, including Prime Video, Amazon Music, Prime Gaming, Prime Reading and more."

In February the retail giant reported a loss of $2.7billion in 2022- its first unprofitable year since 2014.

The charge follows other online retailers introducing new fees for customers.

In May 2022 fashion retailer Zara introduced a £1.95 charge  for customers returning products bought online.

In January 2023 businesses including menswear retailer Moss Bros, sportswear retailer Mountain Warehouse and online retailer and tech group the Hut Group (THG) introduced similar fees  for returns.

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