Discount retailer B&M stops online home deliveries
By Punchline Reporter | 18th April 2023
B&M has stopped its online home delivery service following a trial period, Retail Week reported. B&M is a discount retailer and has four stores in Gloucestershire.
First trialled last June, it offered the service for its range of heavier general merchandise products which shoppers could struggle to transport themselves, from a range of approximately 1,000 products including garden and indoor furniture, electrical equipment and toys and games.
The online option to book home deliveries was removed from the website in February so customers can now only browse products online ahead of buying them in-store.
Alex Russo, B&M chief executive said: "Despite the challenging macroeconomic environment, we will continue to work hard to help both existing and new customers manage the cost-of-living crisis."
A sister site, B&M Garden Buildings, does have delivery options available on large garden items including sheds, greenhouses, decking and furniture.
At the start of the year, they reported strong sales over Christmas as shoppers sought out value options amid the cost-of-living crisis.
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