Skip navigation

Gloucestershire Business News

Deposits on the menu for restaurants predicts Tom Kerridge

Michelin-starred chef Tom Kerridge has predicted more restaurants will start taking payments in advance to cope with the number of bookings which do not show up.

Mr Kerridge, who was raised in Gloucester, hit out on social media last week after 27 people did not turn up for their reservations at his Corinthia Hotel restaurant in London.

He write on Instagram: "This industry, like many others, is on the verge of collapse.

"Your behaviour is disgraceful, short-sighted and downright unhelpful... YOU are putting people's jobs more at risk.

He continued: "We put staff levels to the number of covers booked and when you fail to turn up, it now costs us, which in turn will force very uncomfortable and hard decisions about staffing levels.

"You are the worst kind of guest and that is selfish. I hope you have good look at yourselves."

His outburst increased the debate about whether restaurants should take credit card details and deposits when booking tables as they attempt to recover after three months of closures and the impact of social distancing on capacity.

He told Sky News said he was simply calling for "common courtesy" and that the issue had improved since his criticism.

He said: "I do think we are moving towards a marketplace where there will be a lot more in the way of credit card details being taken - very similar to if you book tickets for the theatre of cinema or an airline.

"There isn't an issue if you just let us know. If you are not going to be able to make it you give us plenty of notice - we can resell it, it's not a problem."

Related Articles

Coronavirus LIVE Updates: The latest news from across Gloucestershire on Tuesday, May 11 Image

Coronavirus LIVE Updates: The latest news from across Gloucestershire on Tuesday, May 11

The latest important news and updates from across Gloucestershire as the coronavirus crisis continues.

BREAKING: Police cafe search could be linked to Fred West Image

BREAKING: Police cafe search could be linked to Fred West

Police are searching a cafe in Gloucester after what they say could be a "significant development" in the search for Mary Bastholm, who went missing in 1968.

BAE Systems awarded £54million contract Image

BAE Systems awarded £54million contract

BAE Systems has been given a £54m ($76m) contract modification to produce additional Vertical Launch System (VLS) canisters for the U.S. Navy.

Cineworld at Gloucester Quays and Cheltenham's Brewery Quarter reveal re-opening dates Image

Cineworld at Gloucester Quays and Cheltenham's Brewery Quarter reveal re-opening dates

After PM Boris Johnson confirmed the further relaxation of lockdown yesterday, Cineworld Cinemas has announced the re-opening date for its sites in England.

Copyright 2021 Moose Partnership Ltd. All rights reserved. Reproduction of any content is strictly forbidden without prior permission.