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Gloucestershire Business News

Bruton Knowles reports record results and launches new national team

Gloucester-based chartered surveyors Bruton Knowles has posted record results for its 2020 financial year.

The firm revealed an increase in turnover to £13.5 million, with profits to June 30 more than doubling when compared with the previous year.

James Bailey, managing partner at Bruton Knowles said: "This uplift in sales and profits, achieved through one of the most tumultuous years both for the business and the wider industry, has been achieved through the introduction of new innovations and a commitment from the team that has been extraordinary.

"Business growth has certainly been part of that story, which in turn has been driven by a hugely successful restructuring programme and the launch of our National Teams - which give us a single team, with single management and a single focus."

Anne Williams, finance partner at Bruton Knowles added: "We have an accelerated programme of smarter working practices and efficiencies backed by investment in new technology across the business which has had a discernible impact, including attracting new talent to the business, but which won't be fully realised until next year."

The introduction of the Bruton Knowles national teams, Utilities & Infrastructure followed by Valuations, is said to have been significant for the business and there are plans to launch more over the coming year. The first being the national Commercial Team headed up by partner Dorian Wragg.

He said: "The market is shifting and clients are now demanding more from managing agents including the need for expert strategic advice, covering everything from service charges, tenancy agreements, building surveying, repair and maintenance requirements from one agent, rather than having to deal with multiple businesses - which is time consuming and can be highly frustrating as so much information has to be collated from so many different sources.

"Our new, streamlined approach will be highly beneficial for both landlords and tenants, by simplifying the process of investing and renting."

Ms Williams added: "Our next challenge is recruitment. We are recruiting hard as a business right now to fill vacancies at all levels and we're on target to increase staff numbers by up to 15%, which would be higher than pre-pandemic levels."

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