Another Cirencester bank to shut
By Laura Enfield | 21st August 2023
The Barclays bank in Cirencester is to close.
The branch in Market Place will shut its doors on Friday, November 17 due to a sharp decline in customer use.
It comes just days after the neighbouring HSBC in Market Place also shut its doors for good.
Barclays said less than 10 customers regularly use the Cirencester branch as their only way to do banking.
It said 90% of people who used the branch also bank using the app, online and by phone and 18% have used nearby branches in the last 12 months.
It said in a statement: "Back when we opened this branch, visiting us in person was one of the only ways to do your banking.
"Now, as there are lots of ways to manage your money without even leaving your home, we're seeing many customers choosing to bank using our app, and online or telephone banking.
"This has had a big impact on the number of customers coming in to see us."
Barclays said it would be helping people find alternative ways to bank ahead of the closure and would also maintain a presence in the town.
"We want to reassure you that we're here to help. We'll stay in your community and you'll be able to talk to us in person.
"We're finalising the details of where we'll be based, and when, to support you with your banking, and we'll share the details locally once confirmed.
"We'll be available to help you with things like day-to-day banking queries and helping you manage your money, though there won't be access to cash at this site."
In July Barclays announced plans to shut at least 146 of its branches in the UK throughout 2023 and 2024, nearly a third of its entire UK network.
It follows the trend of banks disappearing from the high street as more people manage their money online.
A total of 5,695 branches of banks and building societies have closed, or are scheduled to close, since January 2015, according to a report by the Mirror earlier this year.
It said this equates to around 54 branches each month - with at least three more Gloucestershire closures coming this year.
-Lloyds will close its branch at 86 Bristol Road, Gloucester by September 18
-Natwest will close its branch at Unit 4, St. Oswald's Retail Park, Gloucester by September 26
-Virgin Money will close its branch at 215 High Street, Cheltenham by October 30
HSBC in Cirencester shut its doors on August 8 and directed customers to use the branch in The Promenade, Cheltenham instead.
It said the "difficult decision" was due to the number of customers using UK branches falling by a third over the past five years. Around 90% of its customers banking is now done online or via telephone and 99% of cash withdrawals are made at an ATM.
It said the Cirencester branch had been used by 245 personal customers and 183 business customers in 10 of the last 12 months.
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