The customer is not always right
We have all heard of the common saying "the customer is always right" urging retail workers to be complaisant and avoid confrontation, but where do you draw the line?
1# How long will this go on?
customers really come up to me and ask “when this whole covid thing gonna be over?” Lmfao bro idk let me go ask my manager— adri (@rofnl) August 5, 2020
2# Masks uncovered
I Love My Job from r/memes
3# Closing time
“Are you closed??????”— 𝕜𝕒𝕥𝕚𝕖 (@katiekml) August 5, 2018
no ma’am, we actually just decided to lock the front and start mopping for fun
4# Angry audience
Credit: Twitter https://twitter.com/Annanevinx/status/923946483774189569
Why do customers give ya actual verbal abuse for ten mins straight then go ‘I know it’s not you, it’s not your fault’. Yeh I know it’s not— Anna Nevin (@Annanevinx) October 27, 2017
5# Missing the good weather
Me:— taylormccowen (@taylor_mccowenx) April 21, 2019
Customers: OMG it’s so gorgeous out today how are yous open, It’s such a fab day and yous are in here working, omg bet you wish you were out in that sun
6# Too much information
Working in retail was wild, people just tell you things about their personal life and you just stand there... Not knowin' how to respond to “I'm going to a funeral” or “I’m getting a divorce” like that sucks… $13.48 is your total.— AGAR and 99 others (@utterly_black) June 29, 2018
7# Ignoring the guidelines
Dear customers, this is what happens when you reach around the shields to help yourself. Please stop. from r/starbucks
8# Are we invisible?
This morning, the young barista woman told me that a customer came in with a mask, but not wearing it. When she asked the customer to put on her mask please, the woman said: "Why? There's no-one in here."— Dominic Pettman (@DominicPettman) July 16, 2020
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