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Gloucestershire Business News

Bamboo wins telecoms contract

Bamboo Technology Group has been chosen to consolidate the telecoms services for Tracscare, the provider of support for people with special needs.

Cheltenham-based Bamboo will provide Tracscare with mobile and fixed line telephony and data connectivity.

Tracscare takes an innovative approach to care, offering support to vulnerable adults with challenging or complex needs including mental health, learning disabilities, autism and acquired brain injuries. They may have experienced difficulties in finding suitable services elsewhere.

It has acquired a number of companies during its growth over the last few years, resulting in over seven different providers of its fixed line and mobile services. It therefore decided to consolidate these services.

Bamboo will be providing all of Tracscare's mobile telephony services, as well as fixed line IP telephony and data connectivity at a number of their sites across the UK.

Given the complexity of Tracscare's existing telecoms services from seven different providers - all with varying contract end dates - Bamboo has produced a strategic migration plan to transition its various services over the course of six or seven months.

"Bamboo's personal service is second-to-none. By consolidating our services with Bamboo, we have not only achieved a more cost-effective solution, but we have partnered with experts that understand the specific needs of our business as well as the healthcare industry in general," said Shane Gidman, IT director at Tracscare.

"It is refreshing to have a single point of contact at Bamboo, as well as access to highly experienced service and technical teams, for all of our communications needs."

Lorrin White, MD of Bamboo, (pictured) said: "Bamboo has built a solid reputation in the healthcare industry through our ability to deliver on our promises and provide solutions that perfectly fit our customers' needs. We are delighted to be working with Tracscare."

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